Three Ways To Write Shorter, More Effective Emails

Inside each of us there’s a little efficiency guru who views every single email within a larger matrix of all the stuff we could be focusing on: the big deadline that needs to be met, the presentation that needs to be prepared, the client conflict that needs to be resolved, the errands that need to be run. I call this the “busy bias,” and it colors how much—or how little—attention we are willing to give any one interaction or piece of information.

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